A-1 Active Lock & Safe

Amazed at the care Robb took to ensure I will be safe in my own home. Highly recommend!

Relieved to find a locksmith so trustworthy and concerned. Even gave us a discount as we just went through a break in. Thank you Robb!

Customer service was poor. Lady was rude.

I phoned to arrange for locks to be changed on a new home. The receptionist was quite rude and would not clarify terms she was using to help me understand if the work could be done or not. She told me she did not have time.

My wife and I needed the lock set on our front door re-keyed after we took possession of our new home. I tried calling a couple of Locksmiths, and Active Lock & Safe actually answered. I had planned on replacing all of the other locks myself, but we wanted to keep the lock set on the front door because it is really nice. From the time I first called until Rob had finished the job, a total of just 4 hours passed. I don't think that is typical as he happened to be in the area doing another job, but impressive none-the-less. Oh, and they actually SAVED me over $200 because he was able to simply re-key ALL of the locks for cheaper than replacing them all myself with new ones...and even better, one key opens them all. We are very happy with this company, and highly recommend them to anyone.

Apparently the job was too small for them to come out and repair a lock, so I called their competition, who gladly took the business.

Amazing customer service. Called back within the hour and came to where I was having my problem immediately. Great staff and quite easy to talk to. Local small business dedicated to doing great work